pickup + delivery
Q: How will I receive my order?
A: We offer free delivery in Toronto for orders over $30 within our free delivery zones. Please select Contact Free Delivery Toronto East or West at check out.
Toronto west: Islington Ave to the DVP, the Lake to Eglinton Ave West.
Toronto east : DVP to Warden Ave, the Lake to St Clair Ave East
Q: How does contact-free delivery work?
A: You need to have a porch or concierge for drop off, or be home to receive your package. We also offer free no minimum delivery or porch pick-up in Oakwood/Hillcrest Village, please contact us to arrange a time!
Q: Do you deliver outside of Toronto?
A: Yes! We use Canada Post to ship outside of our delivery zones. We offer free shipping on orders over $75 within Canada! If you are purchasing from an international address, Canada Post rates will apply. Duties, taxes, etc if charged are beyond our control and payment is the responsibility of the customer. For orders within Canada under $75 Canada Post rates apply.
Q: Are you buying clothing?
A: Yes! We are happy to give your outgrown clothing a second life! Please see our policies page for more information.
Any items we don’t sell will be donated to Society for the Living food bank in the Jane/Finch community.
Q: Do you pick up clothing?
A: Yes! We do free pick up in our Toronto East and Toronto West pick up zones. Please contact us to coordinate pick up date and time. Outside of our free pick up zone, a charge of $10 will be subtracted from your payout. Please have a minimum of 20 pieces for sale.
Toronto West: Runnymede Ave to Spadina Ave, King St West to Eglinton Ave.
Toronto East: Broadview Ave to Main St, Eastern Av to Cosburn Ave
Q: Do you accept returns or exchanges?
A: Unless an item is misrepresented, we do not accept returns or exchanges. If you are unsure about something before purchasing (sizing, colour etc), please contact us!